Last updated: June 8, 2025

This website is operated by Lustra by Jakob Spik. Throughout the site, the terms „Lustra“, “we”, “us” and “our” refer to Lustra by Jakob Spik. Lustra offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our site. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates on the website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old, or that you are 18 and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction during your use of the service.

Any breach of these Terms will result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your non-credit card content may be transferred unencrypted across networks. Credit card information is always encrypted.

You agree not to reproduce, copy, sell, or exploit any portion of the service or website without written permission from us.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate or current. The material is provided for general information and should not be relied upon solely for decisions.

4. Modifications to the Service and Prices

Product prices and availability may change at any time without notice.

We reserve the right to modify or discontinue the service (or any part of it) without notice.

5. Products or Services

Some products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our [Refund Policy] (link to be added).

We do our best to display product colors accurately, but we cannot guarantee your screen’s display will be precise.

We reserve the right to limit sales or quantities at our discretion and to discontinue any product at any time.

6. Billing and Account Information

We reserve the right to refuse or limit any order you place. This may include limiting or canceling orders placed under the same customer account or using the same payment or shipping information.

You agree to provide accurate, complete, and up-to-date purchase and account information for all orders.

See our Refund Policy for more details.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk and subject to third-party terms.

8. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for examining or evaluating their content and do not warrant their offerings.

Use of third-party websites is at your own risk. Review their policies before engaging in any transaction.

9. User Comments and Submissions

If you send us creative content, feedback, or suggestions, you grant us the right to edit, copy, and distribute that content without restriction.

You agree not to post unlawful, abusive, or misleading content, or to impersonate another person. You are responsible for your comments and their accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy

11. Errors and Omissions

We reserve the right to correct any errors or inaccuracies in product descriptions, pricing, promotions, and availability at any time without prior notice.

12. Prohibited Uses

You may not use the site or its content for any unlawful or prohibited activity, including but not limited to:

• Violating intellectual property rights
• Spreading malware
• Engaging in harassment or hate speech
• Circumventing security features

We reserve the right to terminate your use of the service for violating these terms.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free service. The site and all products are provided “as is” and “as available.”

To the fullest extent permitted by law, we are not liable for damages of any kind, including lost profits or data, arising from your use of our services.

14. Indemnification

You agree to indemnify and hold Lustra, its affiliates, and employees harmless from any claim arising out of your breach of these terms or violation of law.

15. Severability

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions remain valid.

16. Termination

These Terms remain in effect unless terminated by either you or us. You may terminate by stopping use of the site. We may terminate your access if you violate the Terms.

17. Entire Agreement

These Terms, along with our posted policies, constitute the entire agreement between you and Lustra.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Switzerland. The exclusive place of jurisdiction is Lausanne, canton of Vaud.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page. We may update these Terms, and your continued use of the site confirms your acceptance of those changes.

20. Contact Information

If you have any questions about the Terms of Service, contact us at:

Lustra by Jakob Spik
Chemin des Bossons 44
1018 Lausanne, Switzerland

Email: hello@lustra-light.com
Phone: +41 79 843 89 16